Have you ever optimistically started out on a project—CERTAIN that you’ve got just the right idea. And then as you’ve gone along, you’ve ended up with a bigger problem than you started with? Today we’re going to look at that tricky question of solving the right problem.

So, after our last podcast you sent along an article to me and I have to say. It was highly amusing. But I was fascinated that you felt it related to the workplace. It was about a prison in Rome. Can you sketch out what it was about, and how on earth did you think that relates to your clients?

So—assuming that most of your work does not involve prison inmates and guns—how have you seen this play out with your clients?

How do you encourage clients to take that step back and pause, before rushing into a solution?

Is there any foolproof way of knowing that you’ve selected the to solve the right problem?