Sometimes you already have the talent, it's just stuck in the wrong place.

Other times it requires to think outside the box and to look beyond the walls of our industry.

Either way, if you're dedicated to the process you'll be able to create a culture that can overcome almost anything.

That allows your agency to become ingrained into your community for decades to come.

Marit Peters, President and Executive Director of the Independent Insurance Agents of Texas (IIAT), talks about what the best agency do with their talent.