https://www.youtube.com/watch?v=FCMMds_OElc&feature=youtu.be

Thoughts on different ways of learning and a recommendation for Cynthia Ulrich Tobias's book, The Way They Learn.

Amazon-Proof Your Business https://brianjpombo.com/amazonbook/

Transcription

Are your customers learning?

Hi I'm Brian Pombo, welcome back to Brian J. Pombo Live.

You know, it's really easy to get caught up with the day to day of your business. If you're a business owner, if you're an executive that runs the business, it's really easy to get lost in all the minutiae of the day to day grind.

Sometimes we don't realize that we're scaring away customers and it's all because where you aren't really paying attention to whether they're learning what they need to learn in order to make them the best customers possible.

It comes back to who your best customers are?

You knew the steps that they had to go through, if you step back and look, if you step back and have a conversation with them, you know, the steps that it took them to go from point A to just finding out about you to point B. Getting to know and like you and trust you to becoming an ongoing customer, and just eating everything that you have.

There's a process, regardless of what business you're in, is a process everyone goes to from a brand new person that knows nothing about you, to your top number one customer.

How do you duplicate that over and over again, there's a whole bunch of ways to do that. We talk about this a whole lot here on this channel, talk about a whole lot on my website, BrianJPombo.com.

And not only that, if you really want to know, you ought to check out my book, 9 Ways Amazon-Proof Your Business at AmazonProofBook.com, you get a free copy there.

But regardless of that, it a lot of this comes back to learning. Honestly, it all comes back to learning. And you have to think back to when you were in school.

Did you learn best in that environment?

If so, do you think you were typical, or have you come to the conclusion that most people have at some point in their life that everyone learns in a different way?

Some people learn from a book, some people learn better on their own, some people learn better in a team environment.

I'll give you a great example out of my life today. So I got to take my son and he is taking a free week long class in the jujitsu. Okay, he's getting having a free trial where he gets to try out this class for a week, and they have it, they have a going on certain days, you could pick which days or you could go every day to just kind of really get a full taste.

So we're taking him for as many days as we can and he's really getting a kick out of it.

But it reminded me of growing up and being thrown into some sports. And in some cases, there was a whole lot of help a lot of one on one help where they take you from point A to point B and take you all through the process.

For example when I played baseball, my dad knew about baseball. And we had watched baseball, we had talked about the theory. He even bought me that book I've shown on here before that will one on Little League, step by step process, how to do every last step, and how to really understand the game.

That was something that appealed to me is a lot of one on one attention. And I gotta know where I'm going and what the point is behind it and everything else before I can jus...