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Armen Berjikly – Human centric AI design
Steve and Alexis talk with Armen Berjikly, an early-stage investor in technology solutions at Emerson Collective about integrating human involvement into AI automated processes. Armen is a computer scientist who built some of the first widely adopted natural language AI solutions applied to HR at Kenjoya (employee listening) and Better Up (coaching). Some things we cover:
• How AI can be used to understand and engage employees at all levels of the organization
• Why we should resist the urge to give AI chatbots overly human personas
We also hear Steve explain why using the term “artificial intelligence” to describe LLMs is like using the term “energy drink” to describe caffeinated sugar water.
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By stevebfgSteve and Alexis talk with Armen Berjikly, an early-stage investor in technology solutions at Emerson Collective about integrating human involvement into AI automated processes. Armen is a computer scientist who built some of the first widely adopted natural language AI solutions applied to HR at Kenjoya (employee listening) and Better Up (coaching). Some things we cover:
• How AI can be used to understand and engage employees at all levels of the organization
• Why we should resist the urge to give AI chatbots overly human personas
We also hear Steve explain why using the term “artificial intelligence” to describe LLMs is like using the term “energy drink” to describe caffeinated sugar water.