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Arthur Fratelli - The Art of Communication: Lessons from the Amazing Arthur
Tune in to hear:
In this episode, we discuss the importance of storytelling and laughter in building client relationships, some tips for preparing for big public speaking engagements, tips for non-verbal communication in online conferencing and much more.
- Learn about Arthur’s professional journey and how he got to where he is today.
- Why does Arthur think communication is so important for professionals who need to guide clients with clarity and confidence?
- What is Arthur’s overall philosophy when it comes to communicating effectively?
- What role can storytelling play in financial advising and similar professions? Why do “facts fade and stories stick?”
- How does Arthur prepare for a big public speaking engagement?
- What are some techniques for drawing in an audience’s focus when a topic is dry and numbers heavy, like finance?
- What feedback mechanisms has Arthur found most useful for improving his own speaking practice?
- How does Arthur adjust his presentation style to suit the different types of audiences he encounters?
- What does Arthur think are some common communication habits or patterns that tend to erode confidence and how can financial advisors correct them?
- Does Arthur have any tips for using non-verbal communication, particularly when interacting on online conferencing?
- How can performers ensure that they are coming across as authentic?
- What daily or weekly routines help Arthur stay sharp physically, mentally and emotionally?
- How has Arthur learned from his failures, either professionally or personally?
- What practices does Arthur have in terms of life-long learning?
- What roles do discipline, consistency and mindset play vs. raw talent in terms of the performing arts?
Quote
“Victor Borge…had a great quote, and it was ‘laughter is the shortest distance between two people.’ I think that is so true. If you want to get someone to consider your point of view, get them to laugh. It lowers all the defenses - all the chemicals change in the body, the oxytocin shows up instead of the cortisol. I think that’s something that we forget, on a conscious level, but when we remind ourselves to do it…it makes a big difference when you’re working with your client.” - [05:35] Arthur Fratelli
Links
- Arthur Fratelli on LinkedIn
- “Hold Your Head Up” by Rod Argent
- The Amazing Arthur
- Arthur’s Linktree
- TedX Talk
Connect with Us
- Rusty Vanneman on LinkedIn
- Robyn Murray on LinkedIn
View all episodes
By Rusty Vanneman CMT CFATune in to hear:
In this episode, we discuss the importance of storytelling and laughter in building client relationships, some tips for preparing for big public speaking engagements, tips for non-verbal communication in online conferencing and much more.
- Learn about Arthur’s professional journey and how he got to where he is today.
- Why does Arthur think communication is so important for professionals who need to guide clients with clarity and confidence?
- What is Arthur’s overall philosophy when it comes to communicating effectively?
- What role can storytelling play in financial advising and similar professions? Why do “facts fade and stories stick?”
- How does Arthur prepare for a big public speaking engagement?
- What are some techniques for drawing in an audience’s focus when a topic is dry and numbers heavy, like finance?
- What feedback mechanisms has Arthur found most useful for improving his own speaking practice?
- How does Arthur adjust his presentation style to suit the different types of audiences he encounters?
- What does Arthur think are some common communication habits or patterns that tend to erode confidence and how can financial advisors correct them?
- Does Arthur have any tips for using non-verbal communication, particularly when interacting on online conferencing?
- How can performers ensure that they are coming across as authentic?
- What daily or weekly routines help Arthur stay sharp physically, mentally and emotionally?
- How has Arthur learned from his failures, either professionally or personally?
- What practices does Arthur have in terms of life-long learning?
- What roles do discipline, consistency and mindset play vs. raw talent in terms of the performing arts?
Quote
“Victor Borge…had a great quote, and it was ‘laughter is the shortest distance between two people.’ I think that is so true. If you want to get someone to consider your point of view, get them to laugh. It lowers all the defenses - all the chemicals change in the body, the oxytocin shows up instead of the cortisol. I think that’s something that we forget, on a conscious level, but when we remind ourselves to do it…it makes a big difference when you’re working with your client.” - [05:35] Arthur Fratelli
Links
- Arthur Fratelli on LinkedIn
- “Hold Your Head Up” by Rod Argent
- The Amazing Arthur
- Arthur’s Linktree
- TedX Talk
Connect with Us
- Rusty Vanneman on LinkedIn
- Robyn Murray on LinkedIn