As health plans look to artificial intelligence (AI) and machine learning to improve their operations and payment integrity programs, they must understand how it can be practically applied. But payers also want to be reassured the technology will be adopted appropriately and responsibly—and won’t increase provider abrasion.

On the fifth episode of Cotiviti’s Payment Integrity Insights podcast, Cotiviti’s Brett Arnold, senior vice president of product development, is joined by Anandhi Periyanan, senior vice president of R&D, to discuss the role of AI in payment integrity. Listen and learn:

• How Cotiviti uses AI responsibly to increase payment integrity value
• How healthcare payers are using AI and the challenges they’re facing
• How to separate fact from fluff when evaluating AI partners