What actually is a docent? In time, the role has evolved from didactic teaching to facilitating rich multifaceted experiences for visitors.

In this episode our eyes (and ears) are opened by this unique class of service-oriented art mentors, exemplified by Cheryl Cotterman and Diane Botwin. Here they graciously share their experiences with us, including a couple of heartwarming stories that are at the core of why they do what they do. Listen and be inspired.