SuperOps is a Silicon Valley and Chennai SaaS startup that helps small and medium sized managed services providers automate many of their processes. Co-founders Arvind Parthiban and Jayakumar Karumbasalam, both serial entrepreneurs and former Freshworks employees, recently raised $12.4 million in series B funding from March Capital, Addition and existing investor Matrix Partners India. In this episode, Arvind talks about taking time to find product-market fit and the lessons therein and plans for expansion with the fresh funding.