<p>Will the current change in customer experience at golf courses lead to a change in customer expectations? National Golf Course Owners of America CEO Jay Karen discusses how the future at golf facilities may look more like the present.</p>

Will the current change in customer experience at golf courses lead to a change in customer expectations? National Golf Course Owners of America CEO Jay Karen discusses how the future at golf facilities may look more like the present.

ASGCA Insights with Jay Karen

ASGCA “Insights” features discussions with men and women who are making a positive difference in the golf industry. The challenges facing all aspects of golf are many and varied, but so are the people working each day to meet those challenges head on. “Insights” provides perspective and information that details what folks are experiencing today and gives thought to what the future may hold for the game and industry.

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ASGCA Insights with Jay Karen

ASGCA Insights with Jay Karen