Podcast highlights:
03:24 What do we need to know about the Chinese e-commerce phenomenon that is 11/11, 'Singles Day'?15:17 What is the O2O trend in China all about? A look at offline shops running on big data technology and livestreaming from hair salons23:30 How are department stores in China using Alipay and facial recognition technology to create a better customer experience?Podcast notes:
00:05 ASH2 - Ashley Talks with Ashley Galina Dudarenok, hosted by Graham Brown00:29 Update on book sales of 'Unlocking the World's Largest E-Market'03:24 What do we need to know about the Chinese e-commerce phenomenon that is 11/11, 'Singles Day'?10:30 What did Ashley do on 11/11?13:31 What about girls eating noodles on livestreams, what do they do?15:17 What is the O2O trend in China all about? A look at offline shops running on big data technology and livestreaming from hair salons18:05 Changes in retail over time20:00 AliBaba's chain of supermarkets (Hema supermarkets)23:30 How are department stores in China using Alipay and facial recognition technology to create a better customer experience?25:48 Mom and Pop stores identifying customers using Alipay28:28 What is AliBaba doing right for Hema that the others aren't doing?31:55 Who are Alibaba's main competitors?34:25 China as a battlefield between Tencent and Alibaba39:30 How does it work for consumers on a day to day basis?44:00 What are the possibilities of retail going outside of China?48:28 Acquisitions by China in other regions, China going global52:50 Chinese attitudes towards usage of personal data55:56 Which is the best store to visit in China to experience all this?