Ashley Kenny, Founder and CEO of Heirloom, started Heirloom because her family was desperate for it. At the beginning of 2020, her 92-year-old Grandma Fran was stuck hundreds of miles from her family, unable to see visitors due to the pandemic. With some tape and construction paper, Ashley cobbled together a video player and loaded it with videos of her family. Grandma Fran’s reaction was spectacular and Heirloom was born.