If you look at the Singapore tourism sector, the projected economic impact of S$66.1 billion in 2024 (9.8% of GDP) — the pressure is back on hotels, restaurants, and venues to attract and retain skilled staff.

But training remains a challenge in a workforce where up to 40% of hospitality staff were foreign nationals pre-pandemic, often speaking multiple languages and coming from diverse cultural backgrounds. 

We explore how AI is revolutionizing front line training by overcoming language barriers — a timely issue in Singapore’s fast-recovering, multicultural hospitality sector.

Matthew Spriegel, Founder and CEO of Atiom joins us.