Highlights from this week’s conversation include:

• What does a NaviGuide do? (1:19)
• What does it take to be a NaviGuide? (2:46)
• The importance of listening (6:00)
• Tips of building a relationship with those in your care (8:25)
• Diversity of patients and diversity of beliefs (13:34)
• Treating people the way they want to be treated (16:07)

Abundant Aging is a podcast series presented by United Church Homes. These shows offer ideas, information, and inspiration on how to improve our lives as we grow older. To learn more and to subscribe to the show, visit abundantagingpodcast.com.