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Ask Brittany Anything | Answering Your Top Questions
I’ve been collecting your questions all season long for this special Q&A season three finale! In this episode, my second-in-command, Alix Steinberg, joins me to ask all your burning questions. Here’s a sneak peek at some of the topics we covered:
- Do you think other celebrities and musicians have started to copy Taylor Swift’s strategies?
- What was your favorite CX story that came out of 2024?
- Do you have a pre-keynote routine you follow before you go on stage?
- My business is in its early stages, and I’m still trying to figure out who my ideal customer is. How can I narrow my focus without losing potential opportunities?
- What is the craziest thing that has happened to you as a keynote speaker?
- If someone only has 10 minutes a day to work on improving customer experience, where should they focus their energy?
- As a real estate agent, it’s really frustrating when friends or family choose to work with someone else to buy or sell their homes. I understand some people might feel uneasy mixing business and personal relationships, but do you have any strategies for making them more comfortable working with me? How can I position myself as their best option without putting pressure on them?
Check out these resources mentioned during the episode:
Customer Interactions You Can Easily Elevate to Create Superfans
5 Customer Experience Lessons from the Eras Tour
Interested in participating in a future origin story makeover episode? Email [email protected]
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About Brittany
Brittany Hodak is an award-winning entrepreneur, author, and customer experience speaker who helps businesses turn customers into superfans. She’s delivered keynotes to hundreds of organizations around the world, including American Express, Benihana, and Keller Williams. Her trademark SUPER Model™ framework has empowered teams in every industry to transform customer apathy into advocacy.
Enjoying the show? Subscribe, leave a rating and review, and share this episode with someone who wants to create more superfans.
Subscribe to Brittany's biweekly newsletter
Follow Brittany on LinkedIn and Instagram
Grab a copy of Creating Superfans on Amazon
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By Brittany Hodak
4.9
2525 ratings
I’ve been collecting your questions all season long for this special Q&A season three finale! In this episode, my second-in-command, Alix Steinberg, joins me to ask all your burning questions. Here’s a sneak peek at some of the topics we covered:
- Do you think other celebrities and musicians have started to copy Taylor Swift’s strategies?
- What was your favorite CX story that came out of 2024?
- Do you have a pre-keynote routine you follow before you go on stage?
- My business is in its early stages, and I’m still trying to figure out who my ideal customer is. How can I narrow my focus without losing potential opportunities?
- What is the craziest thing that has happened to you as a keynote speaker?
- If someone only has 10 minutes a day to work on improving customer experience, where should they focus their energy?
- As a real estate agent, it’s really frustrating when friends or family choose to work with someone else to buy or sell their homes. I understand some people might feel uneasy mixing business and personal relationships, but do you have any strategies for making them more comfortable working with me? How can I position myself as their best option without putting pressure on them?
Check out these resources mentioned during the episode:
Customer Interactions You Can Easily Elevate to Create Superfans
5 Customer Experience Lessons from the Eras Tour
Interested in participating in a future origin story makeover episode? Email [email protected]
--------------------------------
About Brittany
Brittany Hodak is an award-winning entrepreneur, author, and customer experience speaker who helps businesses turn customers into superfans. She’s delivered keynotes to hundreds of organizations around the world, including American Express, Benihana, and Keller Williams. Her trademark SUPER Model™ framework has empowered teams in every industry to transform customer apathy into advocacy.
Enjoying the show? Subscribe, leave a rating and review, and share this episode with someone who wants to create more superfans.
Subscribe to Brittany's biweekly newsletter
Follow Brittany on LinkedIn and Instagram
Grab a copy of Creating Superfans on Amazon