Welcome to the latest episode of the Ask | ME podcast. In this episode, Mitsubishi Electric's Lance Hitchens, Head of Customer Experience and Ben Bartle-Ross, Senior Technical Trainer talk at length with Helen Yeulet, Director of Competence & Compliance at BESA Group. Focusing on the current shortage of qualified installers and HVAC engineers, they discuss strategies to increase both uptake of low carbon heating technologies and training for ASHP engineers.