Observe.AI, part of the Microsoft for Startups program, is leveraging the power of voice and AI to empower contact center teams to enhance customer experience, improve agent performance, ensure compliance, and prevent fraud. Come join the conversation with Observe.AI's Swapnil Jain, Pete Lee, and Gabriela Contreras moderated by Microsoft's Seth Juarez.

Ask the Experts: Customer Experience Reimagined with AI | Ask the Expert

Channel 9 is a community. We bring forward the people behind our products and connect them with those who use them. We think there is a great future in software and we're excited about it. We want the community to participate in the ongoing conversation. This is the heart of Channel 9. We talk about our work but listen to the customer.

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Ask the Experts: Customer Experience Reimagined with AI | Ask the Expert

Ask the Experts: Customer Experience Reimagined with AI | Ask the Expert