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Tom Chapman, Consumer Protection Officer in the Kimberley, talks about general consumer rights now that shops and businesses are starting to open up. What does this mean for you if you're shopping online, have old gift vouchers that you couldn't use or couldn't take back a faulty product during the warranty period while shops were closed? A reminder about your automatic consumer guarantee rights.
Tom Chapman, Consumer Protection Officer in the Kimberley, talks about general consumer rights now that shops and businesses are starting to open up. What does this mean for you if you're shopping online, have old gift vouchers that you couldn't use or couldn't take back a faulty product during the warranty period while shops were closed? A reminder about your automatic consumer guarantee rights.