If you want to secure a car that you haven’t yet inspected or test driven, beware of signing a contract as there will be costs if you don’t go ahead and cancel the contract. The good news is these costs are now capped at 5% (down from 15%!), and dealers have to justify what they charge for cancellations. But 5% can still be a significant amount on an expensive car purchase. Tom Chapman, Consumer Protection Officer for the Kimberley, talks about how to check these charges to ensure you’re not being ripped off, as well as possible ways to hold the car until you can inspect and test it.