Online shopping is great to find those perfect Christmas gifts, but how do you shop smart to make sure things work out well? You have the same consumer rights with online shopping, although they can be harder to enforce when buying from overseas. Checking if a shop has an ABN is the easiest way to know if it’s an Australian business. Smart online shopping is about more than just the price – checking product and shop reviews from other people may help you avoid disappointment. Make sure you’re using a secure payment option, and know what to do if the order doesn’t arrive or is faulty when it does. Tom Chapman, Consumer Protection Officer in the Kimberley, talks to us about all these things so we know what to look out for.