Tom Chapman, Consumer Protection Officer in the Kimberley talks about how to handle complaints and issues as a tenant. Don’t wait until your annual or end of tenancy inspection – best to request repairs early. Failure to report small issues that become bigger problems may result in some cost and liability for a tenant. Preferably report in writing and take photos too, so you have evidence of your report. Contact Consumer Protection if you need advice or help getting a timely resolution. If necessary, you can also take your case to the Magistrate’s Court if the landlord has breached your tenancy agreement, but get some legal advice first. Listen to find out more about all these steps.