Vanessa Hall on Trust and Transformation

Asking vs Telling


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Asking is about inviting in thoughts, comments, feedback. It is a gathering action, a breathing in. But it releases control to the other party and therefore requires trust. Telling is about injecting out information, stories, facts. It is a giving action, a breathing out. It enables more control and therefore is often the favoured approach in sales and communication. We need both, in balance.
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Vanessa Hall on Trust and TransformationBy Vanessa Hall