Discover how Prime brings together industry recognized accreditation frameworks—like URAC, ISO, and NCQA—to create a unified, reliable approach to patient safety and operational excellence. In this episode, we break down how quality standards become everyday practice through embedded processes, continuous improvement, internal audits, and real world examples that demonstrate measurable impact for clients, members, and partners.

00:20: Intro

03:12: Importance of quality operations

15:50: Pharmacy accreditations on the frontline

22:15: Preparing for an emergency

23:25: Being a trusted partner

28:56: What's next in the quality universe?

31:52: New & emerging accreditations to watch

33:50: Closing