Max: Hello and welcome back to the Recruitment Hackers Podcast. I'm your host, Max Armbruster, and today on the show, I'm excited to welcome Bas van de Haterd, and not the way he was referred to by the great podcaster Chad Sowash as, well, I don't know, you tell us Bas, how he butchered your name, but Bas, hopefully I get it right. Bas is a professional snoop, is his title on LinkedIn and how he introduces himself. He's a consultant for the talent acquisition professionals who are looking to revisit and improve their process, and today, we agreed we were gonna have a conversation on the world of assessments. And notably, assessments, everybody's been looking into assessments in 2021 and deciding, is this the right time to revisit? So, we wanna dig into Bas's brain to find out when is the right time to change your assessment strategy and what are some case studies that we can learn from. So, welcome to the show Bas.

Bas: Awesome to be here, awesome to be here, Max.

Max: And sorry to hear about your American friend Chad butchering your name. You were telling me, Bas, for those who don't know your work, you're very present on social media, so, maybe, where can they meet you on the internet? Where's the good place to interact with Bas?

Bas: On personal interaction, it's usually LinkedIn. If you just wanna listen to my views, The Talent Savvy Podcast is a great one to subscribe to as well. And of course, I am avid member of [unintelligible] Recruiting Brainfood Group by Hung Lee which we've also digitally met before, Max. I tried to keep it down a little because I was too active there according to some people, but it's a great source of inspiration for me and I try to add a lot of information on assessments and strategies. 

Max: In valuable resource, I've made it a mandatory reading for anybody in my company as well. The Recruiting Brainfood by Hung, great source, and also an active community on Facebook. So, great place to interact with Bas, and what was the name of the podcast again?

Bas: Talent Savvy

Max: The Talent Savvy Podcast, so you can find Bas more for more insights there. So, let's jump into the topic and let's talk about assessments. That's a hot topic in 2021, as I was saying, because it seems like a lot of companies have decided to deal with numbers, finally. The balance has changed a little bit, we have more candidates and less recruiters during a part of last year at least. And so, naturally, assessments came to the fore and people, a lot of vendors have also appeared in the last couple of years that are credible vendors that can do all kinds of assessment. I've had a few of them on the show. So, what's been your, you are like, from a consulting standpoint, are companies revisiting the way they do assessments and are they coming in and asking you for help, of that sort, or do you have to really shape those discussions good that you're just happier with? What works, don't break what works and we have an assessment based on it and we need to change. Are you pulling or are they pushing?

Bas: No, I'm usually being asked, you know, can you help us? The downside is usually in the budget there is no room for an external consultant, so, I'm most often get asked for free advice and as soon as I'm like, well, how am I gonna make any money off this, and they're like yeah, we never thought of that. But you do see a lot of companies now revisiting their assessment strategies. I actually do see a lot of difference in there. So, in my home country of The Netherlands, a lot of governments are looking at it, both national as well as in the local level because they've now read so many stories in part published by me and a lot of other people, how assessments done well can actually help your diversity and inclusion and be more fair in your selection process, and for governments that's of course very important. So, there's a lot of governments who have actually done amazing cases which is really interesting to see. You know, the most traditional organizations you'll probably think of being the most innovative and piloting cool, proven, and new technologies in a really smart way. And actually, now also, and I love that about them, they feel the need to also go externally with their data with their knowledge, and just share what they did and share what the results are. So that's how case studies are coming out. A lot of them government related. I see, interestingly enough, Scallops don't see a mis-hire as being part of the process, they see a mis-hire as something they need to improve. A lot of Scallops are ditching the resume as their first point of entry very quickly because they have one or two mis-hires, and they're like, yeah this cost us a lot of money and we have a culture in this company that if something fails, that's not a problem, but we should learn from it. So, they don't consider mis-hires as something that is part of the process, that's unavoidable, like a lot of recruiters do. They see it as, okay how do we prevent it from happening again? And you really see an awesome development there and so small companies are implementing all kinds of assessments. Sometimes good, sometimes not, because as you said there's a lot of new vendors on there. A lot of them are awesome, some of them are complete and total crap, to be honest. 

Max: I'm totally fascinated by what you just said on governments jumping into the foreign, like, innovating, initiated by a consciousness and an awareness on fairness and inclusivity. So, some strong innovation has been driven by this sort of alleviated political discussion which has therefore push the buyer to say, okay well we're gonna remove some of the human error. 

Bas: Yes, and a lot of them, most of them, let's be very honest, try to do it the traditional way. Oh, we'll do a gender-bias training, and that will at least check the box. But in some cases, for example one of my major clients is the Dutch Ministry of Foreign Affairs, they now have a Head of Recruitment who isn't originally from HR, he just got in there, he worked in an embassy for 25 years. And he was just looking at the selection process and said to me at an event, listen I think it's really strange how we do it, and I'm like, yeah, I totally agree with you. Okay, cool, we're gonna redo this. And he was looking at it with fresh eyes, and of course, there was some push back from the recruiters at first, but we've always done it like this. He's like, does that mean that it's good, the fact that we've always done it? So, he asked all the questions which you should ask. History doesn't mean it's good, it doesn't mean it's bad either, but we need to revisit our original thoughts and they were basically sending the last candidate to an assessment, because they said, listen we need to have an assessment in there et cetera et cetera.

Max: Like a QA check at the end of the production line.

Bas: Exactly. And he literally said like, listen about, almost nobody gets rejected by the assessment, so we're basically spending a lot of money. I'm getting an external company to sign off on what we've already decided. 

Max: That sounds like governments, sounds just right.

Bas: Yeah, and this guy, although he's been in government forever, he said, now you're telling me, because he saw one of my lectures when we, it was pre-covid when we were still able to go to events and stuff like that, and he said, and now you're telling me boss that by moving it to a different part of the process, basic...