In this episode of At Home, At Scale™, hosts Pippa Shulman and Erin Bartley sit down with DispatchHealth Chief Information & Technology Officer Max Mancini to explore how technology enables care to scale beyond hospital walls—and why successful transformation is about more than software.

They discuss the workflows and logistics behind care at scale, technology that works seamlessly for clinicians, and where AI is creating meaningful value today.

Referenced in this episode:
⁠Advanced Medical Care at Home Among Patients With Acute Heart Failure — JAMA Network Open

The information discussed in this podcast is intended for general informational purposes only and does not constitute medical, health, legal, financial, tax, investment, or business advice. Listeners should consult qualified professionals regarding their specific circumstances before making any decisions.

In the first episode of At Home, At Scale™, hosts Pippa Shulman and Erin Bartley explore what complex care at home really means, why it matters now, and what it takes to make it work at scale.

Drawing on their perspectives as a physician and an operator, Pippa and Erin discuss how delivering complex care beyond hospital walls requires more than simply relocating care—it requires rethinking the systems around it. From clinical care and technology to workforce, logistics and operations, they explore what health systems need to consider as they work to make complex care at home a scalable part of healthcare delivery.

The information discussed in this podcast is intended for general informational purposes only and does not constitute medical, health, legal, financial, tax, investment, or business advice. Listeners should consult qualified professionals regarding their specific circumstances before making any decisions.