It's the last episode of #AtYourService for 2018 (brought to you by resco), but before we take off for the holidays, Shawn, Sarah, and Scott had a full agenda of service topics:

New release of Field Service Mobile
GPS tracking
Asset tracking
Improvement to UI
Multiple forms per entity
HTML 5 Woodford
Streamlined provisioning of field service mobile
Voice of the customer CSAT best practices
Survey best practices
Using Entitlements with customer service
Measuring SLA's

It's the last episode of #AtYourService for 2018 (brought to you by resco), but before we take off for the holidays, Shawn, Sarah, and Scott had a full agenda of service topics: New release of Field Service Mobile GPS tracking Asset tracking Improvement to UI Multiple forms per entity HTML 5 Woodford Streamlined provisioning of field service mobile Voice of the customer CSAT best practices Survey best practices Using Entitlements with customer service Measuring SLA's

At Your Service 28: New Field Service Mobile, surveys, entitlements, and SLA's

CRM Audio is a network of podcasts about Dynamics 365, Dynamics CRM, personal productivity, and Power BI hosted by Microsoft Business Solutions MVP's Joel Lindstrom, George Doubinski, Shawn Tabor, Mark Smith, and Scott Sewell and productivity expert Matthew C. Anderson. We are the original CRM MVP Podcast.  Podcasts in the feed:

CRM Audio - a roundtable discussion of all things CRM, including what's new, best practices, and answers to your CRM questions and Power BI.

Power BI and More - Microsoft Business Solutions MVP Scott Sewell teaches you how to learn Power BI and effectively use it with Dynamics 365.

Prodcast - All about personal productivity. We get deep into productivity and cut through the hype around productivity tools, and tell you what's not productive.

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CRM Audio is a network of podcasts about Dynamics 365, Dynamics CRM, personal productivity, and Power BI hosted by Microsoft Business Solutions MVP's Joel Lindstrom, George Doubinski, Shawn Tabor, Mark Smith, and Scott Sewell and productivity expert Matthew C. Anderson. We are the original CRM MVP Podcast. Podcasts in the feed: CRM Audio - a roundtable discussion of all things CRM, including what's new, best practices, and answers to your CRM questions and Power BI. Power BI and More - Microsoft Business Solutions MVP Scott Sewell teaches you how to learn Power BI and effectively use it with Dynamics 365. Prodcast - All about personal productivity. We get deep into productivity and cut through the hype around productivity tools, and tell you what's not productive.

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At Your Service 28: New Field Service Mobile, surveys, entitlements, and SLA's

At Your Service 28: New Field Service Mobile, surveys, entitlements, and SLA's

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