Most organizational problems aren't people problems — they're system problems. In this episode of TechXY Turbo, Dustin Snyder, founder of Wayforward Associates and author of Sink or SWIM, breaks down human systems theory and his Strategic Workforce Insight Mapping (SWIM) methodology to explain how to design an organization with intention. We also discuss the role and limits of tech in human systems, the importance of systems thinking and design, and how automation in some cases is elevating skilled workers rather than replacing them.

Recorded by ROC Vox Recording and Production, Rochester, NY
www.rocvox.com