<a href="https://doncrawley.com">Don Crawley, Author</a>. 
 <a href="https://doncrawley.com/attention-and-bad-customer-service/">Attention! (and Bad Customer Service)</a>
Word of the Week: Attention The word of the week is attention. As in, pay attention to what your customer is saying and doing. That’s part of the difference between good and bad customer service. Quote of the Week: Customer Loss There’s an often-repeated quote that says, “68% of customer loss is due to perceived […]
<a href="https://doncrawley.com/attention-and-bad-customer-service/">Attention! (and Bad Customer Service)</a> 
<a href="https://doncrawley.com/author/drcrawley/">Don Crawley</a>

Don Crawley, Author. Attention! (and Bad Customer Service) Word of the Week: Attention The word of the week is attention. As in, pay attention to what your customer is saying and doing. That’s part of the difference between good and bad customer service. Quote of the Week: Customer Loss There’s an often-repeated quote that says, “68% of customer loss is due to perceived […] Attention! (and Bad Customer Service) Don Crawley

<a href="https://doncrawley.com" rel="noopener noreferrer">Don Crawley, Author</a>. 
 <a href="https://doncrawley.com/attention-and-bad-customer-service/" rel="noopener noreferrer">Attention! (and Bad Customer Service)</a>
Word of the Week: Attention The word of the week is attention. As in, pay attention to what your customer is saying and doing. That’s part of the difference between good and bad customer service. Quote of the Week: Customer Loss There’s an often-repeated quote that says, “68% of customer loss is due to perceived […]
<a href="https://doncrawley.com/attention-and-bad-customer-service/" rel="noopener noreferrer">Attention! (and Bad Customer Service)</a> 
<a href="https://doncrawley.com/author/drcrawley/" rel="noopener noreferrer">Don Crawley</a>

Attention! (and Bad Customer Service)

Helping IT pros and other technical staff master the art of customer service and communication

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Attention! (and Bad Customer Service)

Attention! (and Bad Customer Service)