FOR IMMEDIATE RELEASE: Audi Announces Voluntary Safety Recall of Select Q7, A8, and Q8 Models to Address Battery Fire Risk
INGOLSTADT, Germany – [Date]
Audi AG announced today it is proactively conducting a worldwide voluntary safety recall for 18,652 specific Audi Q7, A8, and Q8 vehicles. The recall addresses a potential fire risk associated with the high-voltage battery. The company has developed a software update that will resolve the issue and will be provided to customers free of charge.
1.0 The Safety Concern and Audi's Proactive Response
At Audi, the safety of our customers is our highest priority. In adherence to this principle, we are taking decisive, precautionary action to uphold the highest standards of quality and safety. Following our rigorous internal monitoring, we have identified a potential condition where the cell modules of the high-voltage battery may overheat during charging. This overheating presents a potential risk of fire.
2.0 Affected Vehicle Identification
This voluntary safety recall is specific to the following vehicle population:
• Affected Models: Audi Q7, A8, Q8
• Total Number of Vehicles (Worldwide): 18,652
• Production Period: 22 August 2019, to 31 July 2024
We urge owners of vehicles matching this description to follow the instructions outlined below to have the corrective action performed.
3.0 Resolution and Clear Instructions for Owners
Audi has developed an effective and straightforward solution that will be implemented at no cost to vehicle owners. The issue will be resolved by updating the software for the high-voltage battery. This software-based solution allows for an efficient and precise update to the battery management system, ensuring the continued safety and performance of the vehicle.
To ensure a smooth and efficient process, we ask affected owners to take the following steps:
1. Await Official Notification: Audi will contact the owners of affected vehicles directly.
2. Contact an Authorized Dealer: Contact your local authorized Audi workshop to confirm if your specific vehicle is included in this recall and to schedule an appointment for the service.
3. Schedule the Free-of-Charge Repair: The software update will be performed by certified technicians at no cost to the customer.
4.0 Official Recall Information
This recall action is being officially monitored by the German Federal Motor Transport Authority (Kraftfahrt-Bundesamt) to ensure its effective and complete execution. The official reference information for this recall is as follows:
Authority/Reference
Identifier
Monitoring Authority
Kraftfahrt-Bundesamt (KBA)
KBA Reference Number
15663R
Audi Internal Code
93QQ
Audi is fully committed to carrying out this recall efficiently and with the least possible disruption to our customers.
5.0 Our Unwavering Commitment to Safety and Quality
We are committed to delivering the quality and safety our customers expect and deserve. We sincerely regret any inconvenience this recall may cause. We thank our owners for their patience and continued trust in the Audi brand as we complete this important safety measure.
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About Audi
The Audi Group is one of the most successful manufacturers of automobiles and motorcycles in the premium and luxury segment. With its brands Audi, Bentley, Lamborghini, and Ducati, it is committed to "Vorsprung durch Technik" and shaping the future of sustainable, premium mobility.
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