1.      I need to be more responsible and compassionate. 2.      I should use Google Academy more for citation standards. 3.      I have to follow citation standards to avoid plagiarism. 4.      I don't have to be as much of a perfectionist. 5.      I must improve my accountability levels. 6.      I have to meet deadlines and participate in virtual meetings. 7.       I should be diligent in meeting my obligations. 8.      I must acknowledge the presence of evil in the world. 9.      I should see challenges as opportunities for growth. 10.  I must maintain a realistic perspective. 11.  I should provide excellent customer service in my professional life.