Show Opening... But first (0:39); Dorm-style emergency shelters being considered to help region's homeless (2:11); Custodial staffing levels an ongoing issue, unions say (20:21); Half of Canadians say 2020 has been the worst year of their lives, with younger people more pessimistic: poll (43:21); As economy recovers, some Toronto restaurants to end tipping (1:04:17); No 'back to normal' after COVID-19: Health care should shift focus from treatment to prevention (1:26:54); Kitchener residents don't want to pay for snow shovelling (1:47:53)