The Inclusion Bites Podcast

Authenticity Over Assimilation


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Why Human Rights Should Never Be About Winning or Losing

Jenny Chen explores the challenge of embracing authenticity over assimilation, illuminating how curiosity and courage can drive systemic change and nurture genuine inclusion and belonging.

In this episode of The Inclusion Bites Podcast, Joanne Lockwood welcomes Jenny Chen for a candid exploration into the challenges and possibilities of nurturing authenticity over assimilation in diverse societies and workplaces. The conversation traverses global politics, systemic barriers, and the subtle tensions between established norms and the pursuit of genuine belonging. Joanne and Jenny examine how performative inclusion often falls short, urging listeners to move beyond tokenistic gestures and confront the deep-rooted discomforts that block progress. Their dialogue scrutinises why political rhetoric about race and identity so powerfully shapes personal safety and access to rights, especially for those at society’s margins, and addresses the urgent need for systemic change through compassion, empathy, and courageous leadership.

Jenny Chen, formerly a high-ranking finance professional, now leads Catalyst Consulting with a mission to dismantle performative inclusion and rebuild workplace cultures where authenticity is not just accepted, but actively championed. Arriving in Canada as a political refugee from China at a young age, Jenny’s lived experience has instilled a relentless curiosity and insight into the immigrant journey – and its impact on identity and belonging. Jenny’s work as a DEI consultant merges personal narrative with strategic acumen, building bridges between underrepresented voices and decision-makers. Drawing directly on her own experiences overcoming systemic sexism and racism within corporate environments, Jenny advocates for practical integration of inclusive leadership, and highlights the necessity for individuals and organisations to recognise and address systemic failures at every level.

Joanne and Jenny challenge the notion that diversity and inclusion are merely HR initiatives, arguing for a fundamental redesign of systems to treat every person as uniquely complex. Their perspectives, from refugee journeys to combatting exclusion in finance, encourage listeners to consider how real change starts with courage, curiosity and the willingness to embrace uncomfortable conversations. They also discuss the peril of over-correcting social imbalances, warning against adversarial approaches and calling for sustainable, collaborative solutions.

A key takeaway from this episode is the power of honest dialogue and systemic empathy in building communities where all can thrive. Listeners will leave equipped with practical insights on fostering sustainable inclusion, as well as motivation to challenge status quo thinking, treat others as individuals, and engage courageously for a truly equitable future. Authenticity, as Joanne and Jenny remind us, is both the path and destination for true belonging.

 
Published: 29.11.2025
Recorded: 09.05.2025
Duration: 0:56:59
 
Shownotes:
  • AI Extracts and Interpretations
  • The Inclusion Bites Podcast #185: Authenticity Over Assimilation
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  • Other Links
  • SEE Change Happen: The Inclusive Culture Experts
    — seechangehappen.co.uk
  • Inclusion Bites Podcast on YouTube
    Clips and Timestamps

    Viral Topic: Transforming DEI from Siloed Initiatives to Core Business Practice: “So instead of just featuring our black Asianized women wealth management professionals on International Women’s Day, Black History Month, you know, Asian American Pacific Islander Heritage Month, integrating that and highlighting that in our regular programming, like it’s not, it’s not rocket science.”

    — Joanne Lockwood [00:17:16 → 00:17:39]

    Viral Topic: Diversity and Individual Respect: “Oftentimes I tell organisations, before we put a diversity lens on anything, let’s remove it and just ground ourselves in respect, kindness, human compassion and start there. Like that’s a great starting point, right?”

    — Joanne Lockwood [00:21:28 → 00:21:43]

    Viral Topic: Challenging Perceptions of Victims and Villains in Social Systems: “There is only victims on both sides navigating a broken system. And if we treat it that way, then people who think differently than us or are not one of us are not villains. Right? Just because they have a different perspective, they’re not the bad guy, we’re not listening to them to try and change their mind because we’re right and they’re wrong.”

    — Joanne Lockwood [00:24:27 → 00:24:49]

    Viral Topic: The Unintended Consequences of DEI Initiatives: “I think that in good intention we have created this environment of zero sum game, meaning exactly as you said, by bringing other people in, we are leaving or pushing other people out.”

    — Joanne Lockwood [00:26:38 → 00:26:58]

    Viral Topic: The Talent Shortage in Vital Sectors:

    “Across finance, we actually don’t have enough wealth professionals, we don’t have enough doctors, engineers, right across sectors to sustain the continuity of a lot of these sectors.”
    — Joanne Lockwood [00:30:08 → 00:30:23]

    Viral Topic: Hidden Histories of Discrimination: “That was the worst period and not found in any history books. I didn’t learn that until I attended this event.”

    — Joanne Lockwood [00:39:23 → 00:39:31]

    Viral Topic: Generational Impact of Political Choices

    “This is the very first time we didn’t, because again, the leader of our party did not represent the values we wanted to see shaping the next generation. And these are going to be the next generation of leaders, of government, of society. And they’re watching every single thing we are doing right now and all the decisions we are making.”
    — Joanne Lockwood [00:41:16 → 00:41:38]

    Viral Topic: Who Should Create Equity?

    “I can’t create equity from underneath. It has to be allowed.”
    — Joanne Lockwood [00:50:59 → 00:50:59]

    Viral Topic: Redefining Leadership

    “I wasn’t meant to lower that voice, I was meant to amplify it.”
    — Joanne Lockwood [00:53:02 → 00:53:06]

    Viral Topic – The Importance of Speaking Up: “And because we don’t talk about it, we treat it like it’s something of our past or that it no longer exists.”

    — Joanne Lockwood [00:53:49 → 00:53:56]

    Definition of Terms Used
    What is Performative Inclusion?
    • Definition: Performative inclusion refers to actions, statements, or policies that outwardly signal support for diversity and inclusion but lack depth, authenticity, or real systemic change.
    • Relevance: In workplace and social settings, performative inclusion can undermine trust and impede progress towards genuine equity, as it often substitutes visible gestures for meaningful structural reform.
    • Examples: An organisation publicly celebrating Black History Month without making changes to its hiring practices or leadership diversity; launching a diversity committee while excluding underrepresented voices from key decision-making.
    • Related Terms: Tokenism, Tick-box Exercise, Diversity Washing, Authenticity in Inclusion
    • Common Misconceptions: Many assume that public statements or symbolic gestures constitute real progress, when in fact performative acts can perpetuate the very exclusion they purport to challenge.
    • What is Systemic Barrier?
      • Definition: A systemic barrier is an ingrained obstacle within policies, practices, or cultural norms that disproportionately disadvantages certain groups, often unintentionally, and perpetuates inequality.
      • Relevance: Recognising and addressing systemic barriers is essential for achieving meaningful Diversity, Equity, and Inclusion (DEI); without such awareness, efforts often only address surface-level issues.
      • Examples: Recruitment practices that undervalue foreign qualifications; workplace cultures where English is the only language permitted; lack of childcare support disadvantaging women.
      • Related Terms: Institutional Discrimination, Structural Inequality, Unconscious Bias, Glass Ceiling
      • Common Misconceptions: Systemic barriers are sometimes incorrectly attributed to individual actions or attitudes, rather than recognising their foundation in embedded structures that affect large groups over time.
      • What is Zero-Sum Game in DEI?
        • Definition: A zero-sum game is the belief or context in which one group’s gain is perceived to directly result in another group’s loss; in DEI, this often manifests as fears that increased diversity reduces opportunities or status for currently privileged groups.
        • Relevance: This mentality generates resistance to inclusion initiatives, as some may feel threatened rather than engaged by efforts to broaden participation and equity.
        • Examples: White male employees fearing that recruiting more women or people of colour will diminish their career prospects.
        • Related Terms: Scarcity Mindset, Privilege Threat, Social Dominance
        • Common Misconceptions: It is commonly assumed that advancing equity “takes away” from others, when in fact creating a more inclusive environment benefits everyone through innovation and broader participation.
        • What is Assimilation (in Inclusion Context)?
          • Definition: Assimilation, in this context, refers to the process in which individuals or minority groups are expected to abandon distinctive cultural or personal traits in order to conform to the dominant culture or norm.
          • Relevance: Assimilation is a critical barrier to authentic inclusion, as it often pressures individuals to mask crucial parts of their identity and undermines a sense of belonging.
          • Examples: Immigrants changing their names to fit in; suppressing one’s native language or religious practices at work; LGBTQ+ individuals “passing” as straight.
          • Related Terms: Code-switching, Cultural Erasure, Homogenisation, Authenticity
          • Common Misconceptions: Some view assimilation as necessary for group cohesion, ignoring the detrimental effects on psychological safety and true belonging for those forced to conform.
          • What are Employee Resource Groups (ERGs)?
            • Definition: Employee Resource Groups are voluntary, employee-led groups formed to support members of specific demographic or interest cohorts within an organisation, often focusing on shared characteristics such as ethnicity, gender, or sexuality.
            • Relevance: ERGs are frequently leveraged for community-building, advocacy, and providing feedback to leadership, but their effectiveness hinges on genuine empowerment, not tokenistic activation.
            • Examples: A women’s leadership network; an LGBTQ+ staff association; networks for Black, Asian, or Latinx employees within a company.
            • Related Terms: Affinity Groups, Diversity Councils, Inclusion Networks, Support Networks
            • Common Misconceptions: Many organisations mistakenly believe that merely having ERGs is proof of inclusion, when such groups can end up “containing” dissent and failing to spark broader change if disconnected from decision-making.
            •  FAQ for Key Concepts
              • What is performative inclusion? Performative inclusion is when organisations or individuals outwardly support inclusion through statements or gestures without backing this up with substantial change or genuine commitment.
              • What is a systemic barrier? A systemic barrier is a structural or institutional obstacle that routinely disadvantages specific groups, blocking fair opportunities and reinforcing inequality.
              • What is a zero-sum game within DEI? In the context of Diversity, Equity, and Inclusion, a zero-sum game is the belief that inclusion for some means exclusion or loss for others, often underpinning resistance to DEI initiatives.
              • What is assimilation, and why is it an inclusion issue? Assimilation is the expectation that individuals adopt the dominant group’s traits, leading them to suppress aspects of their identity, which stifles authenticity and true belonging.
              • What are Employee Resource Groups (ERGs)? ERGs are employee-led collectives in workplaces intended to provide community and advocacy for underrepresented or marginalised groups, though their true impact depends on how they are resourced and engaged in organisational strategy.
              • Please connect with our hosts and guests, why not make contact..?

                Brought to you by your host
                Joanne Lockwood
                SEE Change Happen

                A huge thank you to our wonderful
                guest
                Jenny Chen
                Catalais Consulting

                The post Authenticity Over Assimilation appeared first on SEE Change Happen: The Inclusive Culture Experts.

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                The Inclusion Bites PodcastBy Joanne Lockwood