In this episode, hosts Eric and Morgan delve into the evolving role of auto attendants in the automotive industry. They explore the benefits and drawbacks of automated answering systems, how AI is transforming customer service in 2025, and strategies for finding the perfect balance between technological efficiency and the human touch. Listeners will gain valuable insights on implementing auto attendants effectively, integrating AI capabilities, and ensuring their customer communication systems align with broader industry trends toward connectivity and personalization.