As year-end targets approach, manage customer expectations on both new car supply and used car pricing as well as the increasing shift to electric cars becomes ever more important.

Auto Retail Live will examine how retailers can make sure they don’t ‘leak’ customers who are increasingly demanding over delivery times and trade-in values.

In this Auto Retail Live broadcast we’ll be investigating how retailers can best help customers and hit targets. We’ll also investigate the retailer’s role in the shift to EVs.

In Auto Retail Live’s Q4 Briefing we’ll have Daksh Gupta, CEO of Marshall Motors, Robin Luscombe, owner of Luscombe Motors and Karolina Edwards-Smajda, commercial product director, Auto Trader available online to answer your questions and share their experience of how best to operate in the current circumstances.

The focus for this webinar will be retail new and used car sales, how to thrive online and how to prepare for September, Q3 and the rest of 2021.

Key topics for discussion include:

Customer communication during long lead times

Part exchange valuation expectation management

Are manufacturers favouring EV orders

How can retailers help the in the shift to EVs

REGISTER NOW and join us online at 2pm on Tuesday, 9 November for our Q4 Briefing. It’s 40 minutes that will give you practical advice and expert opinion on the quarter, and the race to the end of the year – from some of the most successful operators in the auto retail industry.

Auto Retail Live is a series of business briefings produced in partnership with Auto Trader that will run throughout 2021.