Ben speaks to Nicole Bradick, Founder & CEO of Theory & Principle, a product design and development firm for the legal industry. Alongside a healthy dose of laughter and sarcasm, they discuss:

• The power of design thinking
• Building a varied and experienced team (not necessarily all from the world of legal!)
• How AI has moved on from simply implementing Chatbots
• Whether tech users always need to see the UI
• The importance of trust in user experience