In this episode of Vital Conversations, host Tim Coan speaks with Natasha Schlinkert, CEO of Innobot, about revolutionizing healthcare revenue cycle management through automation. Natasha shares her journey from decades in the industry to founding Innobot Health, addressing the challenges of robotic process automation (RPA) in healthcare. She explains how combining domain expertise with advanced technology can transform operations, reduce inefficiencies, and improve outcomes.

The conversation delves into the nuances of RPA, its potential to optimize repetitive processes like claim status checks, and its limitations with tasks requiring human intuition. Natasha highlights Innobot’s unique approach to bridging the gap between operational workflows and automation, offering practical insights for organizations looking to enhance efficiency while maintaining human oversight.