M365 Show Podcast

Automating Month-End Close with Power Automate + Dynamics 365 Finance


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Ever feel like your month-end close is stuck in quicksand, trapping your finance team in endless journal validations and email ping-pong? What if you could automate approvals, streamline postings, and get real-time notifications—all in one seamless workflow using tools you already have?Today, I’ll show you, step by step, how to connect Power Automate, Dynamics 365 Finance, and Teams for a month-end close that’s smarter, faster, and nearly hands-off.Why Manual Month-End Close Holds Teams BackIf you’ve ever spent the last week of the month glued to spreadsheets and Outlook, you’re not alone. A typical close in a mid-sized finance team still looks like this: someone starts a workbook, maybe color-codes cells for each account owner, and then—almost instantly—teams start chasing missing lines, misplaced journal numbers, and yet another copy of the policy checklist. Updates trickle in through email chains. There’s at least one person pasting journal entries from a subsidiary file, hoping nothing gets overwritten. Approvals start as a set of requests but quickly turn into a ping-pong match, bouncing from folder to folder. Even with cloud solutions, almost everyone falls back to spreadsheets because it feels safer, or at least, more familiar than chasing workflows across three different apps.Pressures build from the first day and keep mounting up to deadline. The controller is tracking a growing tally of incomplete sign-offs late into the evening. No matter how many times you’ve standardized your templates or tried to centralize the signoff process, old habits never seem to die. That final Friday, you still see reminder emails with phrases like “Just checking if you saw this...” or “Quick nudge for your approval.” The process drags as the team waits for all the pieces to fall into place.Let’s look at what actually happens when steps still hang on manual work. Even if you’ve invested in Microsoft 365, like a lot of organizations have, much of the muscle memory is built around workarounds. Finance teams open Dynamics 365 Finance for reporting, but the heavy lifting—cross-checking, documenting, deciding who approves what—all plays out in Outlook and Excel. That brings us right back to classic bottlenecks: the spreadsheet isn’t locked down, so someone might change a figure without a digital trace. Deadlines create a sense of urgency, but when the process is manual, urgency just raises stress and doesn’t solve the real issues.Ask any controller about their worst-close story and you’ll probably get some version of this: one month, you’re close to wrapping things up, but you’re missing one crucial approval. You send three reminders, copy the manager, escalate to a director—only to learn that the original approver put on an out-of-office reply two days earlier and is relaxing on a beach somewhere. The domino effect stops the entire close process. No one else in the approval chain can move forward, and the close date slips. Nobody enjoys explaining that sort of delay to leadership or auditors.This isn’t just an anecdote. Industry data puts the typical month-end close at anywhere from six to ten days for mid-market companies, and as long as two weeks for more complex organizations. The longer the close takes, the higher the risk of spotting errors too late to correct them. Late entries or forgotten journals sometimes surface during audits, not during the close. Studies show that nearly 70% of finance teams have had at least one material error crop up during audit season thanks to missed or rushed approvals during month-end. Each manual handoff is a chance for human error, and those mistakes can turn into write-ups in the audit trail—at best—or heavy risk exposure, at worst.What’s interesting is that most organizations have access to Microsoft 365 and Dynamics 365, and plenty are tinkering with Power Automate, even if it’s just for simple notifications. Yet when it comes to automating finance processes, especially month-end, old patterns persist. The tools are everywhere, but only a minority are truly connecting them to handle real workflow. That’s partly because teams assume finance automation means a huge technology lift. Sometimes it’s just a lack of guidance. Many teams worry about breaking something, losing control, or missing compliance—a real concern if you’re talking about financial data.So what goes wrong? First, manual handoffs mean no real-time tracking. If you’ve got ten journal batches waiting for approval, you’re relying on email threads and spot-checks to see where things are stuck. Second, visibility is almost always after the fact. By the time you realize who missed an approval, you’re running out the clock. Third, error detection is patchwork. One person might catch a duplicate journal, but if they’re busy or unavailable, the error gets through. There’s also the very real possibility of approvals being completely missed because they landed in an overflowing inbox.Given all that, the obvious question is: if every team has access to these tools, what’s stopping broader adoption of automation? Is it the actual complexity? Sometimes, sure, but often it’s just a culture of caution. It feels safer to stick with the known pain than to risk an automation misfire—especially if you’re the one on the hook for compliance. There’s also the challenge of not knowing where to start. Automation sounds expensive, or maybe it only feels relevant to massive companies with an army of IT support.But here’s what teams miss: automation for month-end close isn’t about futuristic AI systems. We’re talking about making approvals flow where your team already works. It can be done without rewriting core processes or needing six months of consulting. You can actually cut cycle times by automating the most stubborn approval and validation steps, and audit trails become automatic, not a chore to catch up on later.So if you’ve ever wondered if all this could be easier, the answer is yes—it’s available, it’s practical, and you probably already own the licenses. The challenge is knowing how to bring Dynamics 365 Finance, Power Automate, and Teams together so your workflow finally matches how your team actually wants to work. And that’s exactly where we’re heading next—how can you actually build this workflow, step by step, to make automation the default and not just another tech project you never quite finish?Connecting Power Automate to D365 Finance: The Unlocked ShortcutIntegrating Power Automate with Dynamics 365 Finance might sound like the sort of project that takes half your admin’s weekend and a six-page permissions matrix, but the reality is a lot less intimidating. You don’t need a secret map to hidden configuration settings, though you do need a clear idea of what D365 expects at each step. The good news is, if you know what to set up ahead of time, connecting these systems doesn’t have to stall your project before it even starts.Let’s talk through what you have to get right up front—the nuts and bolts that trip up most teams. First, there’s the basics inside Dynamics 365 Finance. You’ll need a user account with rights to the Finance and Operations APIs. “User” here isn’t an excuse to grant every privilege under the sun. The safer way is to either use a service account given only API access, or better yet, an actual user with only the journals and legal entities in scope. If you try firing up the connector with your own admin login, you’ll have more access than needed and potentially more risk. Next, check your Power Automate licensing. If you’re running on E3 or E5, you may have basic flows, but for heavier automation—like pulling journal line details, triggering from status changes, or posting entries—you’ll want at least a per-user or per-flow license with premium connectors enabled.Licensing is usually the “surprise” step, and it’s where pilots buckle if no one planned for premium tier access. You also need to enable the D365 Finance and Operations connector within Power Automate—not just the generic Dynamics connector. This specific connector unlocks direct triggers and actions for journal entries, approvals, and status updates. That’s where most teams get stuck. It’s tempting to just grab the simpler Common Data Service connector because it looks familiar or faster, but it’s missing all the journal-specific triggers that keep flows efficient. So, before you even start, double-check you’re using the D365 Finance and Operations connector and that all permissions map back to your minimum-rights principle.Once you’re authenticated, you can start to pull data straight from the source. Typical triggers you’ll see include events like “When a journal is created,” “When a journal is posted,” or “When status changes to pending approval.” Here’s where you need to make a decision—what really matters for your workflow? In a clean process, you might kick off the flow as soon as a journal record is created, but in reality, it makes more sense to trigger when a journal hits “ready for approval.” That way, you don’t flood your workflow with incomplete entries or draft lines that never get submitted. Filtering by type, such as only “General” journals or only ones over a certain dollar threshold, happens right here on the trigger. This isn’t about being fancy—it’s about reducing noise downstream so only relevant journals move through your automation.Now, while it’s tempting to go broad with access and just “make it work,” that decision can haunt you. There’s no shortage of stories where a team, desperate to get things rolling, gave service accounts wide-ranging Finance access, and only later realized they’d opened a backdoor to sensitive payroll data. Least-privilege access isn’t just something auditors like—it’ll keep accidental exposure down and prove security diligence when the inevitable questions come. If you’re not sure how to scope it, start with a single legal entity and strip away anything not needed for the approval chain. Review connect

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M365 Show PodcastBy Mirko