In this episode of Behind the Data, Matthew Stibbe interviews Nick Liles, IT Manager at CISC Fulfillment Services. They discuss the advanced printing technology used in fulfillment, the importance of high touch fulfillment for nonprofit clients, and the challenges of managing data in fulfillment operations. Nick shares insights on how they implemented Clover DX to automate processes that were previously manual, improving efficiency and data integrity. The conversation highlights the significance of quality control and the transformative impact of automation on the fulfillment industry.

Chapters

00:00 Introduction to CISC Fulfillment Services 

02:53 The Role of Advanced Printing Technology 

06:10 Understanding High Touch Fulfillment 

09:00 Data Management in Fulfillment Operations 

11:57 Automation Challenges and Solutions 

14:55 Implementing Clover DX for Automation 

18:02 Transforming Manual Processes into Automated Workflows 

21:03 Quality Control and Data Integrity 

24:01 Reflections on the Automation Journey

Learn more about CloverDX
Hosted by Matthew Stibbe from Articulate Marketing