Shikirah and Ajay discussed Ajay's journey in the tech industry, the importance of adaptability in starting a business, and the offerings of his company, Platform Studio X. They also explored the impact of AI solutions on customer service, the challenges of integrating AI into smaller companies, and the benefits of automation within organizations. Lastly, they emphasized the importance of understanding customer needs through AI-driven insights, the metrics used to evaluate the success of AI integration, and strategies for success in the field of AI.

Automation and AI Benefits in Organizations