Automation is changing freight brokerage...but not everything should be automated.

In this episode of Inside Freight, VP of Technology Nick Beukema breaks down where AI and automation can make the biggest impact in logistics, from back-office processes to document processing and operational efficiency. He also explains the areas that he believes should remain human.

We explore how freight companies can use technology to eliminate repetitive work while protecting the human relationships that power the industry. If you’re curious about AI in logistics, automation in freight brokerage, and the future of freight tech, this episode dives into what’s possible, and what may benefit from staying human.