In this episode of Automox Insiders, host Maddie Regis chats with IT Help Desk Technician Emilia Keeney about her path into IT, her experience joining Automox, and why automation is the unsung hero of IT. Emilia shares her journey through an accelerated IT program, what it’s like working on a small but mighty IT team, and why even the simplest support tickets can be rewarding. The episode wraps up with a fun word association game you won’t want to miss.

This episode originally aired February 18, 2024.