Innovation Talks

Avoiding the 'Feature Factory' Trap with Partho Ghosh


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Partho Ghosh is a customer-centered, data-informed product executive and GM who specializes in B2B SaaS, MarTech, product-led growth, and creating measurable product processes that lead to efficient growth and market fit. He is the VP and Product & General Manager at SecurityScoreCard, the global leader in cybersecurity ratings, response, and resilience. He also serves as an advisor for OpenView, through which he advises on product-led growth. Before working at SecurityScoreCard, Partho served as a general manager for Hootsuite. Partho holds a Bachelor’s of Business Administration, Business Management from British Columbia Institute of Technology.
Partho joins me today to explore the “feature factory” trap and how having a clear product management lifecycle can help avoid it. He emphasizes the importance of future thinking in product management decisions, even when dealing with short-term revenue goals. He outlines his philosophy on product management and the “Build, Measure, Learn” principle. Partho also highlights the value of having a data-informed mindset and offers advice to product managers seeking leadership support.
 
“I’ve always used ‘feature factory’ in a negative connotation, but that might be unfair if you’re a scaling start-up. Founders need revenue growth, profitability, and to make ends meet.” - Partho Ghosh
This week on Innovation Talks:
●     Partho’s background as a business analyst, his transition into product management, and diving into B2B SaaS
●     The challenges of testing and validating the effectiveness of a free-to-sales motion in the self-serve space
●     The importance of future-thinking in product management decisions
●     Navigating organizational changes and cultural shifts
●     Careers as marathons and the evolving nature of the professional journey
●     The need for continuous learning in product management
●     Embracing generative AI and how customer expectations around AI have changed
●     The transformative nature of technological advancements
●     Partho’s product development process and lifecycle
●     The “Build, Measure, and Learn” philosophy
●     The value of rooting decisions in data and why companies need to invest in analytics capabilities
●     Experimentation beyond split testing
●     Overcoming challenges in measurement and learning
●     Allocating resources to data analysis and promoting a data-informed mindset
●     The crucial role and challenges of collaboration within a product team
Resources Mentioned:
●     Miro (https://miro.com/)
●     Figma (https://www.figma.com/downloads/)
●     Book: Testing Business Ideas: A Field Guide for Rapid Experimentation (The Strategyzer Series) (https://www.amazon.com/Rapid-Testing-Business-Ideas-Customer/dp/1119551447/ref=sr_1_2?crid=32ZCY4ZR9BKM4&keywords=Testing+Business+Ideas&qid=1700008593&sprefix=testing+business+ideas%2Caps%2C261&sr=8-2) by David J. Bland and Alexander Osterwalder
Connect with Partho Ghosh:
●     SecurityScorecard (https://securityscorecard.com/)
●     SecurityScorecard on LinkedIn (https://www.linkedin.com/company/security-scorecard/)
●     SecurityScorecard on Instagram (https://www.instagram.com/securityscorecard)
●     SecurityScorecard on Facebook (https://www.facebook.com/SecScorecard/)
●     SecurityScorecard on Twitter (https://twitter.com/security_score)
●     Partho Ghosh on LinkedIn (https://www.linkedin.com/in/productpartho/)
This Podcast is brought to you by Sopheon
 
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Innovation TalksBy Paul Heller

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