Awkward Patient Billing Conversations? Here’s How to Make Them Easy!

Talking to patients about their medical bills can feel uncomfortable—but avoiding the conversation only makes things worse. In this video, I’ll show you how to break down complicated billing language, set clear expectations, and confidently navigate tough patient conversations without frustration.

What You’ll Learn:
✅ How to explain medical bills in simple, patient-friendly terms
✅ Why high deductibles and out-of-pocket costs make upfront conversations essential
✅ What to do when a patient finds an error on their bill
✅ How to handle difficult billing conversations with empathy and confidence

Having better billing conversations leads to more patient trust, fewer disputes, and improved collections—so let’s make it easy!

💬 Got a challenging billing situation? Share your experiences in the comments—I’d love to hear how you’ve handled tricky conversations!

Whenever you're ready, here's how I can help...

👥 Join my Revenue Cycle Boot Camp Facebook Group – Connect with other revenue cycle professionals, get support, and share insights.
📚 Explore my revenue cycle courses– Build confidence and skills with my step-by-step training.

#MedicalBilling #RevenueCycle #PatientCommunication #HealthcareFinance #RCM