The Amazon Web Services (AWS) outage may have started at a data center in Virginia, but its effects were felt by millions worldwide. Apps for banking, e-commerce, smart home devices and social media slowed, glitched or completely shut down. With so much of our lives dependent on cloud services from Amazon, Google and Microsoft, do consumers need more options?

In this episode:

• Belle Lin (@bellelin_), reporter, The Wall Street Journal 

Episode credits:

This episode was produced by Haleema Shah, Noor Wazwaz, and Tracie Hunte with Amy Walters, Phillip Lanos, Spencer Cline, Farhan Rafid, Fatima Shafiq, Tamara Khandaker and our host, Malika Bilal. It was edited by Kylene Kiang. 

Our sound designer is Alex Roldan.  Our video editors are Hisham Abu Salah and Mohannad al-Melhem. Alexandra Locke is The Take’s executive producer. Ney Alvarez is Al Jazeera’s head of audio. 

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