When Amazon Web Services' US-East-1 region went dark in October 2025, half the internet felt it. In this episode of The IT XP, Chuck breaks down what really happened — from the DNS and DynamoDB race condition that triggered the AWS outage to the cascading effects across global systems.

He explains the technical side of DNS at scale in plain language, then connects it to bigger lessons for IT professionals: why multi-cloud strategies matter, how infrastructure teams can partner better with the business, and what aging technologists must do to stay relevant in the era of AI.

Whether you manage cloud platforms, build resilient architectures, or just want to understand why "it's always DNS," this is a must-listen.