Accelerating Your Dental Practice Episode 19, Communication

Effective communication is essential for an efficient dental practice. By establishing clear expectations and reminding patients ahead of time of office protocols and policies, you can prevent costly last-minute cancellations and tardiness. Equally important is maintaining clear communication with your staff to avoid redundancy in questioning patients. Instill trust and clarity in both your staff and patients. Remember, respect is a two-way street!

0:22 Conversation starts 1:15 Paperwork woes 6:54 Cancelation protocol 9:25 Late patients

11:30 Patient handoff

Malika Azargoon

ZarDentalConsulting.com https://www.linkedin.com/in/zardentalconsulting/ [email protected]

Michelle Affanato

affinitymanagement.co