Frictionless Commerce

B2B Agentic Commerce: Creating a Culture of Innovation and Adoption


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Why do most B2B digital transformations fail? It's not the technology. It's the people. You can have the perfect plan to build an agentic, frictionless future, but it's useless if you can't get it funded by your leadership or adopted by your team. This is the 80% you can't afford to get wrong. In this final part of our B2B Agentic Roadmap series, we give you the complete playbook for the human side of change. We cover the three essential pillars for getting your vision off the whiteboard and into the real world.

🔥 IN THIS VIDEO, YOU WILL LEARN:

  • Pillar 1 (The Business Case): How to stop selling "digital transformation" and start selling "profit," "efficiency," and "growth" in the exact language of your CFO, CEO, and Sales VP.
  • Pillar 2 (The Mindset): How to navigate the human fear of automation, reframe the narrative from "replacement" to "augmentation," and turn your biggest blockers into champions.
  • Pillar 3 (The Culture): How to move from a single, top-down "project" to a bottom-up, company-wide "movement" that empowers everyone to find and fix friction.

This journey is complex, but you don't have to do it alone. My team at Pivotree are industry leaders in designing and implementing the frictionless, agentic-ready systems we've discussed.

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Frictionless CommerceBy Matt Johnson