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Greg and Stephen discuss the challenges of using customer journey mapping in business to business markets, based on Stephen’s recent webinar.
Are B2B relationships different, and if they are what does that mean for the journeys we map, and the tools we use to do it?
 By TLF Research
By TLF ResearchGreg and Stephen discuss the challenges of using customer journey mapping in business to business markets, based on Stephen’s recent webinar.
Are B2B relationships different, and if they are what does that mean for the journeys we map, and the tools we use to do it?