Deep Geeking: Discussions begin with the Babylon 5 novels... the books, the books, the books! Where to begin with the commentary and the criticism?

Much of the dissatisfaction that we feel with these books likely comes from a combination of the main characters authentic voices being slightly off, plus the impression that the events of the books didn't matter, that they fell into the trap of hitting the "reset" button after the end of the "episode", which is one of the things that we loved about Babylon 5 that the various Star Trek series couldn't adhere to most of the time.