Backstage Pass With CEO Eric Newell

In a world full of transactions, it’s the relationships behind them that keep business moving.

On this episode of Backstage Pass, Eric Newell sits down with Sabrina Zimara, Chief Marketing Officer at iSolutions, to discuss customer experience, business agility, and the power of meaningful partnerships.

From her journey across the Microsoft partner ecosystem to her current role helping businesses improve payment experiences, Sabrina shares insights on what customers remember most, how organizations can adapt and grow in changing markets, and why the strongest business relationships create value that extends far beyond a single transaction.

Agents are quickly becoming part of the business technology conversation, but many organizations are still determining where they fit and how to use them effectively.  

On this episode of Backstage Pass, Eric Newell and James Oleinik, Partner Director of Product Management for Microsoft Agent 365 and Microsoft Dataverse at Microsoft, explore what it means to become agent ready.  

From understanding when to use Copilot versus agents to building on Dataverse and managing AI investments, James shares practical insights for organizations looking to turn AI into business value. 

From food safety regulations and lot traceability to production reporting and AI, there's a lot changing across food and beverage manufacturing. George Delp, Managing Director at Yaveon, joins Eric Newell for a discussion on the operational challenges manufacturers are navigating today and the technologies helping companies gain better visibility, efficiency, and control across their business.

Resources from this episode:

Learn more about the topics discussed by Eric and George at Modern Food & Beverage Manufacturing Technology Day, a free virtual event covering food safety, traceability, AI, ERP, and other technology trends shaping the industry.

In this episode of Backstage Pass, Eric Newell talks with Mike Papp, Senior Director of IT at Miller Milling and Rogers Foods, about leading business transformation in an era of rapid technological change. Join them for a conversation on digital transformation, AI agents, Copilot adoption, change management, and the leadership lessons Mike has learned throughout his career.

From the archives: enjoy a past webinar series conversation before our first podcast-exclusive episode drops Tuesday, July 21. Watch all past webinar sessions on demand: https://events.hubilo.com/backstage-pass-with-ceo-eric-newell/register

What’s top of mind for Microsoft right now? In this Backstage Pass session, Eric Newell and Stoneridge Software Chief Services Officer Maggie Foster share themes, insights, and conversations coming out of their time at Microsoft’s Partner Advisory Council (PAC) and Inner Circle events. From AI and business applications to customer trends and ecosystem priorities, get an inside look at what they’re seeing and discussing with Microsoft leaders and partners.