How do you begin to summarise everything we've learned and experienced in 2020? And what about 2021? Do we need to buckle up or just buckle? The Hysterionics gang share their views of 2020 and their hopes and predictions for 2021. Kicking things off is the wonderful CPO of Covermore Insurance, Kate Hughes. What happens when you take on the role of Chief People Officer for a global travel insurance and assistance provider mere weeks before the world stops travelling? Kate will tell you....

Oh and happy holidays everyone

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